Hosted voice is a telephonic service where an Intranet Private Branch Exchange (IPBX) which is not placed in the company itself, but it is provided from a server in a data center.
VoIP(Voice Over Internet Protocol) call termination is a method of transmission of voice by providing a route or path to end user which can be sent over internet to carry a call rather than a traditional landline.
A VoIP system helps save money by allowing employees to connect from home, the office or the road which enhances the productivity and users collaboration irrespective of their location.
It is a fast spreading wholesale voice process across the globe among all age groups varies from individuals to small businesses to corporations and enterprises.
i.There are many benefits to using Hosted VoIP rather than a traditional phone system, or an on-premise VoIP system.
ii.With the use of applications on Hosted Voice, there is great improvement in the employee communications and end users and which leads to supplements the productivity and beneficial to their business.
iii.The main benefit of Hosted voice is cost is much less to set-up than an on-premise PBX which is at affordable cost levels and savings are significant which include long distance charges, monthly access costs, equipment purchase, and maintenance.
Basic Features (Class 5) which includes the basic functioning of a phone like Call waiting, call forwarding, redialing, speed dial, 3-way calling, call transfer. Some other feature for hosted voice are mentioned below.
- Extension Dialing
- Emergency call operative assistance(E911 Service)
- Calling Line ID
- Anonymous Call Rejection
- Call Park
- Call Pick Up
- Consultation Hold
- Simultaneous Ring
- Sequential Ring
- Shared Call Appearance
- Directed Call Pick-up & Barge-in
- Voice Message Call Back
- Web Call Manager
Hosted voice service providers like:
- C3 communications
- Cloud Telephony
- IPBEX Hosted telephony
- Taridium Hosted
- Hosted VoIP provider
- Hosted softswitch